Return and refund
Everything you need to know to return the products and get your money back
General presentation
For an eligible return, your item it must be unused and in the same condition in which you received it.
Return of the order
Please inform us about the intention to return using the e-mail address:
comercial (at) cafeaplus.ro
Please specify the initial order number.
Return address:
Suceava, 20 Ștrandului Street
SC Ideba Consulting SRL – Suceava Coffee Center,
phone: +40.374.909.010
Refunds:
After returning the order or product we will ask you to provide us with the necessary data making the transfer.
You will be responsible for paying your own shipping costs for returning the item. Shipping costs are non-refundable.
Do you need help?
Contact us at the commercial address (at) cafeaplus.ro or by phone +40.374.909.101 for questions related to refunds and returns.